Expectations
Today I strolled down the driveway to find 10 utility trucks parked in front of my house with a 12’ hole dug in my yard.
(I hadn’t been warned this was happening, but there were some cones placed out front last week so I had some clues.)
I wasn’t completely aggravated, but I would have liked to know a little in advance.
I just got back from a walk with the dog (good to have some dopamine going to burn off some steam).
So, I just asked the team of six hovering over the hole, “what’s going on?”
One of the fellows volunteered that he had banged on my door a few days ago to let me know.
Didn’t leave a note. Didn’t go to the front door (Daisy the dog would have alerted me!)
He was like: sorry.
Sorry not sorry, was what I was thinking.
I didn’t scream, I didn’t raise my voice.
I was annoyed, and I didn’t want to make a big deal about it.
But I wanted to let them know that I was disappointed that I wasn’t told in advance.
What happened to the golden rule — treat others how you’d like to be treated.
I don’t think he really cared, but it got me thinking:
Am I doing this to other people in my life?
The answer is probably yes, although I don’t want to admit it.
I try to think of others first, I want to think I excel at customer service.
There will be plenty of folks out there who will say that I could do a lot better.
We can’t always meet/exceed others’ expectations, but we can at least try.
These guys who had dug a 12’ foot hold in my yard didn’t try.
And that’s ok. It is what it is. I’m not crying over a dug up yard.
So glad that we hadn’t done any landscaping in that area of the yard!
With the new mound of clay, dirt, and rocks, this will be a great opportunity to call a landscaper and get this place spruced up.